Shipping & Delivery
We implement all our orders using the free delivery service to all countries in the world. Shipping is usually done within 3 weeks of the order being received due to all parts are custom made to order and not massed produced, therefore no stock. Again, all parts are custom made to order, it usually takes within 3 weeks for our factory to finish. All shipments will be sent via either post office or courier service (that depends on size, weight or price).
Privacy & Security
At Carbon Zone Poland, your privacy is paramount. We do not share any personally identifiable information about you with anyone. We will never sell or rent your name, email address, telephone or fax numbers, address. If you agree on subscribing at our Newsletter, we will send you, periodically, emails containing updates and promotions about our items. You can unsubscribe at any time by only replying to the email.
At Carbon Zone Poland, please verify all your orders / parts as soon as received and check for any damaged parts, if parts are damaged please REFUSE to receive it and notify us right away . Once we got the damage parts back, we will send new parts out immediately with no extra fees.
Returns & Replacements
At Carbon Zone Poland, our goal is your satisfaction. Any items that are defective or not fitting (unless because of the chassis/car year) will be allowed to be returned and refunded or exchanged. We will only honor exchanges when we receive the item back. We will not refund shipping to our warehouse, however, we will ship the item back to your place for FREE.
We will only accept returns received up to 15 days from the day you received the order from us..
Any modified item will void our store warranty and if it's returns back to us without permission will be disregard and the order won't be refunded.
If the package looks like it has been opened before / the box looks damaged, DO NOT sign for the package and tell the carrier that the package is damaged / opened before and so the shipping courier should be responsible for it.
When ordering, you will need to provide us billing and shipping information.
All prices on the website include shipping
Payment, Pricing & Promotions
We only accept PayPal payment when using our website. All payments are processed using PayPal. Pricings on Carbon Zone Poland can change at any time.
To view your orders, you only need to login into your account on our site. Or you can contact us if you need any assistance.
Updating Account Information
You are responsible for the shipping address you provide us. Therefore, please double check your shipping address when you place an order with us.